Refund & Cancellation Policy
IDA Membership Refund / Cancellation Policy
The Indian Dental Association (IDA) reserves the right to refuse or cancel a membership. If a new or renewing membership is refused, a refund will be provided.
Membership Cancellation by Participant
- Cancellations within 3 days of registration may receive a full refund.
- Cancellations after the stated deadline are not eligible for a refund.
- Cancellations must be submitted via e-mail before the deadline.
- All benefits and incentives received must be returned to IDA.
- Refund requests must be made by the attendee.
- Refund requests must include the attendee’s name.
- Refunds will be credited back to the attendee.
These policies apply to all IDA memberships unless otherwise noted in specific program materials.
IDA Event Refund / Cancellation Policy
Event Cancellation by Sponsor
- IDA may cancel an event due to low enrollment or other circumstances.
- If IDA cancels an event, registrants will receive a full refund.
- If an event is postponed, registrants may choose a refund or transfer to the future date.
Registration Cancellation by Participant
- Unless otherwise stated, refunds are available up to 5 business days before the event.
- Cancellations before the deadline may be eligible for a refund.
- Cancellations after the deadline are not eligible for a refund.
- No refunds for registrants who choose not to attend.
- Cancellations must be submitted via e-mail before the deadline.
- Refund requests must be made by the attendee and include their name.
- Refunds will be credited back to the attendee.
These policies apply to all IDA Events unless otherwise noted in event materials.
IDA Catalogue Refund / Return Policy
- Returns of catalogues purchased directly require prior authorization.
- Shipping and handling charges are non-refundable.
- Returns must be authorized within 30 days of the invoice date.
- Within 30 days of purchase, defective products may be replaced, substituted, or repaired at IDA’s discretion.
- Products sold by IDA partners and affinity programs follow the partner’s return policy.